Our Team is ready to answer your questions from 9:00 am to 5:00 pm CDT Monday through Friday. We strive to get back to you within 24 hours. Requests sent after hours, weekends, and holidays will be reviewed the next business day.

Support Hours:

Our Team is ready to answer your questions from 9:00 am to 5:00 pm CDT Monday through Friday. We strive to get back to you within 24 hours. Requests sent after hours, weekends, and holidays will be reviewed the next business day.

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KannacoCBD+

Answers to common questions about Kannaco products, ordering, and more.

Kannaco FAQ

What types of payment do you accept?

Can I add to my order after it has been submitted online?

How do I submit my tax-exempt certificate?

Do I need a tax-exempt certificate?

How do I pay an outstanding invoice?

Orders

What is the Kannaco Sampling Program

How do I get started with the Kannaco Sampling Program?

Sampling Program

Partners: Wholesale + Ambassadors

Is There THC In Kannaco CBD Products?

How and where should I store my Kannaco products?

How will Kannaco Products make me feel?

Products

How long will it take for my package to arrive?

How can I track my order?

What Carriers Do You Use To Ship Your Orders?

What if my package is damaged or missing?

Do you ship outside of the United States?

How do I report damaged, incorrect, or missing items from my order?

If I've had my product for more than 30-days, what return / exhange options do I have?

Return Exceptions

Shipping Rates

Shipping

What Is CBD?

What Is The Endocannabinoid System?

What is the difference between hemp oil and CBD oil?

What is the difference between Hemp Marijuana?

What is the “spectrum” of a hemp or CBD product?

Will CBD oil affect my medication?

Can I use CBD if I am pregnant/nursing?

Will full-spectrum CBD products make me fail a drug test?

The Basics

How do I manage my subscription?

Subscriptions

All articles

Categories

Partners: Wholesale + Ambassadors

Products

Shipping

The Basics

Subscriptions